Frequently Asked Questions
1. What is MAVERICK EDEN?
All designs at MAVERICK EDEN are created from scratch by our designer, Lin. Just like the name suggests, Lin envisions the brand as a unique garden — a space of wonder and imagination. Each piece is inspired by elements of nature, such as flowers, plants, animals, and the ocean.
2. What is your after-sales policy?
At MAVERICK EDEN, every piece undergoes strict quality checks before it is offered for sale. Our gold-plated pieces feature significantly thicker plating compared to most jewelry on the market. With proper wear and care, they can maintain their color for two to three years without fading.
We do not support returns or exchanges without reason, as this leads to significant costs due to product pricing and shipping. However, if you experience any non-human-caused quality issues within 30 days of purchase, please contact us via email — we’ll gladly replace your item free of charge.
3. Can I wear the jewelry in the shower?
We’re often asked this question — and our answer is always: No.
Our pieces are made with precious metals, and wearing them in the shower will only shorten their lifespan. While our prices are accessible, please don’t treat them like stainless steel. Handle your jewelry with care, and it will shine beautifully for years to come.
4. How does the pre-order system work?
We offer pre-orders only for new collections. Follow us on Instagram to stay updated — during the pre-order period, you can request custom sizing.
We always produce US size 6 rings by default. If you're unsure whether your size will be available, feel free to DM us on Instagram for confirmation.
Pre-order items will be shipped approximately within 30 days after they are listed on our website.
To keep our collections fresh and evolving, we usually do not restock older styles once they are sold out. Quantities are limited — if you love something, don’t hesitate!